The Spanish And English Colonies - 2012 Words

Though North America was first explored by Europeans when Nordic people settled in modern-day Canada circa the 11th century, widespread colonization of the North American continent did not truly occur until the arrival of Spanish explorers four centuries later. English explorers quickly followed the Spanish to the New World and, though each group of colonists faced similar issues, the two colonies handled life in North and Central America quite differently. The Spanish and English colonies were generally the same in regard to their treatment of Native Americans while significantly different when examining the role of the European government on their colonies leadership in addition to their diverse economic foundations. The Spanish and English colonies were extremely similar, nearly identical even, in that each gave little respect to the religious origins and customary living of the Native Americans. The Spanish colonists were the first to arrive in the New World in the late 1400s, a nd, upon arrival, launched cultural attacks on the Native Americans. Spanish friars began stripping indigenous people of their native religion and forcing European practices onto the masses. The Reconquista of Spain from the Moors fabricated a very close relationship between the Roman Catholic church and Spanish authorities. Because the church now held so much power in Spain, Catholic leaders were able to send friars along on the government funded expeditions to the New World. The churchShow MoreRelatedFoundation of Spanish, English, French Dutch Colonies in North America2410 Words   |  10 PagesUnit 1: The Foundation of the Spanish, French, Dutch and English Colonies in North America * Initial Contact (Spanish) * The French and Dutch Colonies * The English Colonies Part I: Initial Contact (Spanish) #1: Who were the earliest inhabitants of the Americas? * About 14,000 years ago (12,000 BCE), people started to migrate across BERINGIA to Americas * By 8,000 BCE, they reached to Tierra del Fuego * 3 waves came from Asia, 1 from PolynesiaRead MoreDifference between the Spanish Settlement of the Southwest and the English Colonies of New England in the 17th Century1188 Words   |  5 Pagessettling all throughout North America. Spanish conquistadors claimed much of the Southwest, while England began to occupy the Northeast. The Spanish and English colonies varied in terms of the impact of religion and control of the economy. The Spanish and English colonies varied in terms of religion such as immigration and opinions on salvation. Starting in the late 1500s and early 1600s, conquistadors such as Vasco Nunuez de Balboa and Herman Cortes of the Spanish empire first started to make theirRead MoreCompare and Contrast Spanish and British Colonization Efforts in North America Prior to 1763.1475 Words   |  6 PagesCompare and contrast Spanish and British colonization efforts in North America prior to 1763. Prior to 1763, both Spanish and British colonization efforts expanded into various regions of North America. In less than a century, from 1625 to 1700, the movements of peoples and goods from Europe to North America transformed the continent. Native Americans either resisted or accommodated the newcomers depending on the region of the colony. Though the English colonies were by far the most populousRead MoreDifferences Between Spanish And New England Colonies1087 Words   |  5 Pages In a time when Spanish and New England colonies journeyed to explore and to colonize the New World in the 1600’s. The colonies both looked to gain more power and wealth. It is in this context that the ways of the Spanish and English colonies varied when it came to settlement and survival on the land in the New World. The difference between the Spanish and New England colonies in the New World between 1492 to 1700 differed considerably in religious beliefs, economy, and treatment of the indigeno usRead MoreDifference Between Spanish And English Colonization1012 Words   |  5 Pagesrelations with native populations. Although the English did not settle in North America until the early 17th century, well past the period of the Spanish conquest, their methods of colonization were more successful in the long term. The English were able to find economic success through agricultural and commercial means, allowing them to establish distinct and successful societies in the New World. Additionally, the success of the permanent English settlements was further strengthened by relativelyRead MoreQueen Elizabeth I Of England967 Words   |  4 Pagesgranted English aristocrat Sir Walter Ralegh the rights to introduce a settlement to spread the influence of the Queen and the Christian faith. In 1585, the first English settlers populated the new colony of Roanoke. By establishing Roanoke, the English hoped to launch trade with the Native Americans and mount piracy attacks on the ships of the enemy Spanish fleet. Queen Elizabeth sponsored â€Å"privateering† by motivating English sailors to raid and pillage Spanish ships, and having an English colony nearRead MorePolitics, Religion, And Economic Development During The 19th Century1368 Words   |  6 Pagesthe New World in the southwest region while the English were soon to follow in their footsteps and visit the soon to be New England area of North America. Although both of these large empires had started to take control or settle in North America around and through the 17th century, they both had different ways of coming about their settlements or colonies. The major differences between the two empires and how they started their settlements/colonies are politics, religion, and economic developmentRead MoreDifferences Between New England And Spanish Colonies951 Words   |  4 PagesThe New England and Spanish Colonies In a time when numerous countries were beginning to explore the new and exciting land of North America during the Age of Exploration, and groups of people from England and Spain were fleeing their home countries either for religious freedom or wealth, vast and civilized colonies began to form all throughout the New World. It is in this context that the colonies founded by the English and the Spanish began to develop and grow. There was a significant differenceRead MoreColonization and Conflict in the South, 1600-1750 Essay1441 Words   |  6 Pagesbecoming havens for the English poor and unemployed, or models of interracial harmony, the southern colonies of seventeenth-century North America were weakened by disease, wracked by recurring conflicts with Native Americans, and disrupted by profit-hungry planters’ exploitation of poor whites and blacks alike. Many of the tragedies of Spanish colonization and England’s conquest of Ireland were repeated in the American South and the British Caribbean. Just as the English established their first outpostRead MoreThe 19th Century1724 Words   |  7 PagesThe Seventeenth Century would prove to be one of the most important eras in the shaping of the America. Both the English and the Spanish would vie for dominance of the uncharted continent with the establishment of colonies on American soil. The Spanish would try to colonize the American Southwest and the English, the Northeast. Indelibly, both cultures would leave their mark on the American landscape, especially within the context of religion and politics. Spain first set up an outpost in what

Southwest Airline Company Free Essays

What this means is that their primary goal within the company IS to add value in their offered services toward their customers, focusing on delivering both low cost and high quality. This is combined with a focus on the employees within the organization. CEO Herb Keller exemplifies this through stating that the philosophy of the company is to take good care of employees first which in result will lead to the employees taking care of the companies customers. We will write a custom essay sample on Southwest Airline Company or any similar topic only for you Order Now We argue that the companies’ competitive advantage ices primarily in its cost-UCM strategy. Southwest has chosen to differentiate themselves to the domestic market which means that they reduced the geographical scope of their flashlights to only offer domestic flights. This in combination with a decentralized organization has given the company the chance to specialize in a particular area while also allowing them to cut costs, ergo a cost-UCM strategy. Another competitive advantage is gained through a loose based control strategy. We argue that Southwest works towards empowering their employees, basically giving them more responsibility and authority to manage their jobs and respective departments. An example of this is the unique hiring process they enforce, where the respective vocations interview and hire their peers. To quote the book â€Å"I hire good people and I leave them alone to do their jobs†. A quote that closely resembles CEO Herd Sleeker’s philosophy. This can also be argued as a competitive advantage for the corporation since the high level of organizational decentralization empowers the workers and supports the organizational culture. This is an example of informal structure, which Southwest exercise. Informal structure is built very much on trust. In combination with a decentralized organization that employs loose based control strategy, as is the case with Southwest, trust is crucial. Even with the high level of trust within Southwest, there are still a set of rules to which the employees must adhere. How to cite Southwest Airline Company, Papers

Loyalty Through Services Given In Market -Myassignmenthelp.Com

Question: Discuss About The Loyalty Through Services Given In Market? Answer: Introduction Customer relationship management architecture can be divided into three categories namely analytical and operational. For a company that needs to attain the success, they must understand the role of the three concepts and its application in the business sector. The loyalty of a company started decreasing in different firms leading to the formation of Customer Relationship Management. Customers being the critical reasons why different businesses operate, more quality level of service delivery and products must be maintained by the management. The workers must be well informed of the customers needs to increase their effectiveness and duty performance based on service delivery. Therefore, it was for this reason that the top management of the architecture company had to adopt the customer relationship management (CRM) to help them in maintaining the operations of the company through its employees and the services offered to their customers (Dudovskiy, p 4). Purpose of the literature review: Based on the previous research, it was evident that modern architecture and CRM application has brought a lot of positive impact to different large-scale companies when applied correctly. The purpose of this study is determining the benefits of cloud IT services in relation to CRM architecture in the implementation of a different software package for customer satisfaction. I will also give definitions of different terminologies as used in CRM for cloud computing (Bolton Christopher, p 24). Findings and outcome: The findings of the research included CRM solution, cloud computing, methodologies and solutions for future development and architecture development. Aims and Objectives The main aim of the literature review is considering the CRM importance to customer relations and the effectiveness of the cloud computing system in improving the companys quality services. Current research shows that CRM implementation keeps on changing daily; therefore, new technologies are developed and applied to enhance smooth business operations (Lee,p 11). Objectives a) Designing ways of improving customer satisfaction through data analysis b) Determine the benefits of cloud computing for effective information to reach the stakeholders c) Determining the categories of CRM users based on data software usage (Kordalipoor et al, p 4) Scope of the study The definition of CRM architecture and its role in both the company and the customers as CRM implementation can only be effective when technology aspect is obtained. The CRM components are further classified into four main parts namely Culture, Process, business, technology, and people. However, it is also geared by customer information service, collaboration, and sales force automation. Definition of CRM According to Long Khalafinezhad, p 13, CRM is the opportunity utilized by the employees to improve on their profit margin to further attract and retain their potential customers in having business transactions with the organization in the long-run. The main goal of having an architect CRM in a company is improving on customer satisfaction for example supply of quality software materials applied and responding to customer needs appropriately. CRM is the involvement, analysis, and exploitation of knowledge by the producers on the demand of goods or products for their customers. The main objective of CRM is the creation of free customer service consultations that will enable the firm to maximize stakeholders desires in the long run business operations through maintaining good relationships and services. In the current economy, a majority of the customers do have own or control the company. As a large corporation, most of the businesses conducted are highly dependable on the customer demand or request. Such a trend is experienced because they expect effective and fast services continuously being that they hold the failure or success of the firm. The customers also require individual service and always demand to speak to the architecture in charge. Therefore, as a manager, you must ensure that a higher groomed communication and connections are established to avoid losing potential clients. There are two main building blocks of a successful architecture CRM namely, Organizational collaboration and Valued Customer experience. They are used in the research and e-marketing of the company as well as advertising their products worldwide through different websites created. The customers are communicated to in an effective manner through telephone calls or the internet. Organizational collaboration Business collaboration based on CRM is the management bringing both the workers and clients together. The architect system acts as a driving force for proper decision making, innovation, higher market access and decreased product cycle. Through collaborative work, the team management will understand the software that needs to be upgraded through sharing of knowledge and better communication within the company. It is also vital for finding social networking internally by putting the working tools together. The integration of customer interaction through fax, phone, and email improves a customer liberty and retention in the enterprise. Valued Customer experience Technology is dynamically transforming everyones family within the society. The customer expectations are very high and businesses have to design new ways daily in handling their customer needs. The rise in social media is making different companies connect to their customers through internet communication. The software used in the Cloud computing helps the management in planning and implementing customer information based on the data provided to them to solve (Sultan, p 8). The entire customer complaints and feedbacks will comply and a feedback is given to them through their communication channel. A consistent procedure must be applied in resolving these issues in the process the workers will be learning new ideas in dealing with the challenges they are facing while interacting with the clients at a certain period. Categories of CRM Architecture Operational CRM that is used in the automation of selected business processes such as sales and marketing. When a worker is communicating to a customer, the information being shared is later stored in a database for future reference and also placing the customer orders. Analytical CRM in architecture helps a company to have a high-risk management and product development thereby placing emphasis that the organization need to consider while dealing with their client's issues. By using this approach, the enterprise is able to control several problems that might occur in the future (Woodcock, et al, p15). Definition of terms Customers: They are people in an organization who buy goods or services from a business enterprise for satisfaction of his or her needs Board of Directors (BOD): These are individuals in a company elected by the shareholders in the company to monitor and oversee the activities done in the company Customer relationship management: CRM refers to the strategies, technologies, and practices that a company establishes to determine to analyze and manage the customer interactions based on the products or services they offer. Architecture: It is a way in which some computer systems or components are organized and put together to perform different program within the computer system. In the cloud computing area, a different architecture is employed to access the data and information kept in the servers and databases. An internet connection must be available through a network system that will enable all users to have access to the data. Cloud Computing: It is the services and application of internet using a software system at the data centers in communicating with different stakeholders in the business market through pay as work is delivered is conducted. Benefits of CRM through cloud IT a) By the cloud architecture adopting the CRM method at the organization, they will be in a position to push for more modern technology that shall be used while performing different duties assigned to workers within the required period (Rittinghouse Ransome, p 14). b) Moreover, CRM being a marketing concept makes the management to collect, sort and analyze the contract information between the enterprise and the customers thereby taking new initiative strategy in satisfying the clients pull of demand in the market Thirdly, application of CRM helps the organization to have long-term relationship and customer values at a given period. It is realized through the loyalty of the customers and better service delivery making the firm to realize the mutual benefits of maintaining high profitability workforce. d) The workers will experience a high increase in product development following the improvement and demand of customer needs in the market thereby increasing the services and products. e) The use of IT that in most cases needs a great monetary value due to market segmentation and expansion is normally used by large corporations to develop their technology and increase their competitiveness in the market. In turn, this method will help the management in increasing their market share, services rendered to customers, meeting targets and increasing customer loyalty. Role of Board of Directors in the Architect Company in Implementation of CRM Following the Board of Directors annual meeting, developing well equipped new opportunities will be developed for more architecture operations based on the skills and capabilities of the workers. In turn, if the demand is high, the leader of the company will have a great opportunity in expanding the business for more interactions and operations (Bakhru Grant, p 20). Business Plan for IT Recruitment Following architecture enterprise and machine, operations change on a daily basis such as replacement of human labor to use of machines. As a skilled architecture in the field, you have to get informed on the modern technology that keeps in improving and adjust to the IT operations. The manager must also apply a better recruitment method especially experts in IT to ease customer services online. They must also be able to solve ten problems presented to them at hand and ensure that all workers at the company are using the machines correctly such as the software. The architecture operations and CRM business must properly be linked to these IT officials for it will act as guidelines in ensuring they communicate to the architectures in applying the correct model in determining the performance and working towards attaining the stakeholders needs (Garrido-Moreno, p 18). On the other hand, for a software architecture employee, he must ensure that other architectures used should not be assigned operation duties only but also the sustainability of data information to the users. The experts easily maintain a large pool of data accessible to all its users through the hardware platforms. The adoption of CRM in the architecture organization was to help the team overcome external factors such as stiff competition from other architect companies and an increase of customer expectations among others Cloud business application and benefits The business behind the cloud IT operation is that it offers new online application through a web browser for access to information by the customers. Normally, the CRM applications are sold to the clients as a subscription model at a lower fee using the available software. The software maintenance and upgrading in the long term is the duty of the company therefore what is needed of the customer is opening an account for easy interaction with the employees (Erl et al, 2013). All the customers operating in the cloud does share a common software infrastructure across the network. When an upgrading is done it shall apply to all the clients across the network and allowing for backups to every client interested. Through the application of the CRM, the management will be able to transfer knowledge to all the customers across their network system and meeting the needs of their customers across the globe instantly. The access of the information must be effective in both the rural and urban areas to serve every individual equally. It will be achieved through a stronger team working and supporting each other in the filed operations The CRM must also establish a channel in which they will involve the users in decision-making for the marketing and sales for their products or their services (Li Mao, p 27). The IT operation in the clouds plays a vital role in the maintenance of customer security and privacy. For the technology to be efficient to all the users, all the platforms must be secure during and after business operations (Dinh et al, p 24). The security must be highly maintained both externally and internally from unknown users for example by customers creating their own passwords. Moreover, a new recruiting It cloud business must ensure that they have legislation forms such as Sarbanes-Oxley (SOX) compliance and Health Insurance Portability and Accountability (HIPAA) for encryption of data and transmission. Future explanation based on CRM related work Being an architect of a cloud business plan, the chairman needs to establish other new methods of the firm software by using new technologies that exist within the working environment to remain relevant and competitive in the job market. By applying the new cloud-based model using the software available, the leader will easily introduce a new method of making sales and service delivery to their clients. For example, daily or pay as you go business model (Velte et al,p 30). Having new innovations will be highly influential and demanding to the companys clients as customers require professional services and modern tools used while giving them services. A strong workforce and committed team leader is required for the realization of the organizational goals that will not only benefit the architect company but also the employees Conversely, the CRM organization must put in place the customer focus as their first priority, provide them with the knowledge they require in understanding how their cloud architecture operates and provide feedback to the management based on their field work and interaction with clients (Sharma Sachdeva, p 18). Conclusion As a manager at the architecture company, it is vital that they regularly advocate workers the relevance of using a proactive approach when offering services to their customers so as to maintain high standards of interaction and relationships. The idea of an enterprise adopting the cloud system of operation I consider to be relevant especially in the current market. The reason is that it is simple and easy to communicate with several clients across the globe within a short period. The team members must be highly reliable and responsive to customer needs if they want the firm to succeed. The employees together with the chairman of the architect department must also produce only the products or offer services as per the request of the customers. Finally, CRM is a gradual learning process at any company and its formation was to motivate the workers in using new ways of understanding the desire and needs of their clients. References Bakhru, A. and Grant, R., 2015. Building Capability Systems in New Businesses: The Role of Capability Architecture. Bolton, R.N. and Christopher, R.M., 2014. Building long-term relationships between service organizations and customers. Published in Rust, RT Huang M.(eds.) Handbook of Service Marketing Research. Cheltenham, UK: Elgar.. Dinh, H.T., Lee, C., Niyato, D. and Wang, P., 2013. A survey of mobile cloud computing: architecture, applications, and approaches. Wireless communications and mobile computing, 13(18). Dudovskiy J. 2013, june 20. Research Methodology. Available at https://research- methodology.net/a-brief-literature-review-customer-relationship-management. Erl, T., Puttini, R. and Mahmood, Z., 2013. Cloud computing: concepts, technology architecture. Pearson Education. Garrido-Moreno, A., Lockett, N. and Garcia-Morales, V., 2015. Exploring the role of knowledge management practices in fostering customer relationship management as a catalyst of marketing innovation. Baltic Journal of Management, 10(4), Kordalipoor M, Shahhosseini R Hamidi K. 2015. A Literature Review on CustomerRelationship Management And Critical Success Factors. Available at https://amiemt- journal.com/test/vol3-3/48.pdf. Kumar, V. and Reinartz, W., 2012. Customer relationship management: Concept, strategy, and tools. Springer Science Business Media. Lee, Y., 2014. Improving customer equity through value creation and value appropriation (Doctoral dissertation, Iowa State University). Li, L. and Mao, J.Y., 2012. The effect of CRM use on internal sales management control: An alternative mechanism to realize CRM benefits. Information management, 49(6), pp.269-277. Long S.C Khalafinezhad R. 2012. Customer Satisfaction and Loyalty: A Literature Review in the Perspective of Customer Relationship Management.Web https://jabfr.science- line.com/attachments/article/10/J.%20Appl.%20Bus.%20Fin.%20Res.%201(1)%2006- 13%20(2012).pdf. 1(1). Rittinghouse, J.W. and Ransome, J.F., 2016. Cloud computing: implementation, management, and security. CRC press. Sharma, R.R. and Sachdeva, R., 2017. Performance Evaluation of Churn Customer Behavior based on Hybrid Algorithm. International Journal of Computer Applications, 159(6). Sultan, N. 2013. Knowledge management in the age of cloud computing and Web 2.0:Experiencing the power of disruptive innovations. International journal of information management, 33(1). Velte, A.T., Velte, T.J., Elsenpeter, R.C. and Elsenpeter, R.C., 2010. Cloud computing: a practical approach. New York: McGraw-Hill. Woodcock, N., Broomfield, N., Downer, G. and Starkey, M., 2011. The evolving data architecture of social customer relationship management. Journal of Direct, Data and Digital Marketing Practice, 12(3).